FAQ

RYE DECKER SHIPS WORLDWIDE

YOUR ORDER WILL BE SHIPPED WITHIN 5 BUSINESS DAYS OF CONFIRMATION. ONCE THE SHIPPING LABEL IS CREATED, YOU WILL RECEIVE AN EMAIL WITH TRACKING INFORMATION. PLEASE ALLOW AN EXTRA 1-3 BUSINESS DAYS FOR THE SHIPPING COURIER TO PROCESS THE SHIPMENT FOR TRACKING. IF YOU HAVE FURTHER QUESTIONS ABOUT SHIPPING, PLEASE EMAIL INFO@RYEDECKER.COM.

RYE DECKER IS NOT RESPONSIBLE FOR LOST OR MISSING PACKAGES.

THE CUSTOMER IS RESPONSIBLE FOR INTERNATIONAL FEES AND DUTIES. IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT INTERNATIONAL SHIPMENTS, PLEASE EMAIL INFO@RYEDECKER.COM.

ALL RYE DECKER PACKAGING IS MADE FROM 100% RECYCLABLE, COMPOSTABLE, AND/OR POST-CONSUMER MATERIALS.

ORDERS CAN BE ALTERED FOR UP TO THREE BUSINESS DAYS AFTER PLACEMENT. IF YOU ACCIDENTALLY ORDERED THE WRONG SIZE OR NEED TO CHANGE YOUR SHIPPING ADDRESS, FOR EXAMPLE, PLEASE EMAIL INFO@RYEDECKER.COM BEFORE YOUR ORDER IS FULFILLED. AFTER SHIPMENT, ORDERS CANNOT BE CHANGED. RYE DECKER ACCEPTS EXCHANGES ON ALL UNOPENED, UNWORN ITEMS (EXCHANGES ARE SUBJECT TO PRODUCT INVENTORY). RYE DECKER DOES NOT ACCEPT RETURNS ON ANY ITEM UNLESS IT IS DAMAGED OR DEFECTIVE. PLEASE EMAIL INFO@RYEDECKER.COM FOR ANY RETURN REQUESTS.

YOUR PRIVATE INFORMATION WILL NOT BE SHARED OR GIVEN TO A THIRD PARTY.