FAQ

Rye Decker is a non-seasonal brand based out of New York City. Each item is designed and manufactured in Los Angeles and New York City with materials sourced from around the world

RYE DECKER DOES NOT USE LEATHER, SUEDE, OR FUR

 

 

 WWW.RYEDECKER.COM POLICY 

IF YOU HAVE ANY QUESTIONS, EMAIL US AND SOMEBODY WILL RESPOND PROMPTLY. 

ACCEPTED PAYMENT METHODS ALL PRICES ARE IN USD. ALL MAJOR FORMS OF CREDIT AND DEBIT CARDS ARE ACCEPTED AS WELL AS PAYPAL.   
PRIVACY POLICY UNDER NO CIRCUMSTANCES WILL YOUR PERSONAL INFORMATION  BE SHARED OR SOLD TO THIRD PARTIES.  
SHIPPING LISTED RETAIL PRICES DO NOT INCLUDE SHIPPING, TAXES, AND DUTIES. ALL PRODUCTS ARE INSURED AND CONFIRMED WITH TRACKING ANYWHERE IN THE WORLD.  ORDERS ARE SHIPPED FROM NEW YORK CITY AS SOON AS POSSIBLE AFTER THE ORDER IS PLACED AND THE PAYMENT IS RECEIVED. WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS.  SHIPPING TIMES WILL BE ESTIMATED UPON CHECKOUT AND TRACKING WILL BE AUTOMATICALLY SENT TO THE EMAIL ASSOCIATED WITH THE ORDER. TO INQUIRE ABOUT AN ORDER PLEASE EMAIL INFO@RYEDECKER.COM  
COUNTRY OF MANUFACTURE ALL CLOTHES ARE MADE IN LOS ANGELES AND/OR NEW YORK CITY. MATERIALS ARE SOURCED FROM AROUND THE WORLD. FOR MORE INFORMATION, PLEASE CONTACT INFO@RYEDECKER.COM  
RETURNS, CANCELLATION, REFUNDS AND EXCHANGES WE WILL NOT REFUND AN ITEM UNLESS IT IS DEFECTIVE OR INCORRECT. IF THE ITEM RECEIVED IS DAMAGED, WE ASK THAT YOU PROVIDE US AN EMAIL THAT INCLUDES A PICTURE OF THE DEFECTIVE ITEM (CLEARLY SHOWING THE DEFECT) WHERE INDICATED IN THE FORM WITHIN 5 BUSINESS DAYS FROM THE DATE OF DELIVERY. WE WILL THEN DETERMINE IF THE CLIENT IS ELIGIBLE FOR AN EXCHANGE BY RESPONDING TO THE EMAIL WITHIN 48 BUSINESS HOURS WITH A RETURN CONFIRMATION NUMBER. THE ITEM MUST BE UNWORN WITH ALL ITS ORIGINAL TAGS. WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING COSTS OR DUTY FEES. UPON RECEPTION, INSPECTION AND QUALIFICATION OF THE RETURN, WE WILL PROCESS THE EXCHANGE. A CONFIRMATION EMAIL WILL BE SENT TO YOU ONCE THE REPLACEMENT ITEM IS SHIPPED. ONCE AN ORDER IS PLACED AND PROCESSED, NO CHANGES CAN BE MADE TO THAT ORDER UNLESS OTHERWISE AGREED UPON.  ONCE WE HAVE SENT YOU A CONFIRMATION EMAIL FOR THE EXCHANGE, WE WILL PROVIDE AN ADDRESS TO RETURN THE ITEM.  AN ORDER CANNOT BE CANCELLED. IF FOR ANY REASON WE ARE FORCED TO REFUND A CANCELLED ORDER OR ITEM. WE WILL KEEP PROCESSING FEES OF AT LEAST 40% DEPENDING ON THE CONTENTS OF THE ORDER.